About Hughes Enterprise Networking HughesNet Global Education HughesNet Fusion Services HughesNet SME Services Human Resources Contact Us Sitemap Hughes Home Page Customer Central Hughes - Connect to the future

hughes.in > customer support

Customer Support | Support Locations | FAQs | Customer Central

Nationwide Support

The HCIL Field Network consists of four regional offices and eighteen territories staffed by highly trained HCIL engineers. A well-experienced and adequately staffed two tier Technical...
                                                                                  ...more>>

Nature of Services

HCIL is a major VSAT service provider with core expertise in VSAT installations, integration and maintenance of VSATs. Apart from this HCIL also undertakes Turnkey Projects that also include...
                                                                                  ...more>>

 
Support Locations

North (Regional Office: New Delhi)
Srinagar, Chandigarh, New Delhi, Jaipur, Lucknow, Indore

West (Regional Office: Mumbai)
Ahmedabad, Raipur, Goa, Mumbai

South (Regional Office: Bangalore)
Hyderabad, Bangalore, Chennai, Kochi

East (Regional Office: Kolkata)
Ranchi, Bhubhansewar, Kolkata, Guwhati



FAQs

1) Whom do I contact in case my VSAT stops working?
2) What are the numbers on which I can call to log my call?
3) Do I require a password for logging calls over the web?
4) What is meant by 9/6 or 9/5 coverage?
5) If my service contract is for 9/6 or 9/5 coverage, will I be able to log
    calls in case of defect in my equipment any time?
6) If I have 9/5-service contract and I log a call on Friday after 6pm,
    will the call be attended to on Saturday?
                                                                                  ...more>>

 

Customer Central>>

Hughes Communications Enterprise Customer Support